these Terms and Conditions govern your access to and use of the propane management and coordination services provided by Alpha Solutions and Services (“we,” “us,” or “our”). By engaging our services, you agree to be bound by these terms.
1. Definitions
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“Client” refers to the individual or entity engaging our services.
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“Service(s)” include, but are not limited to: vendor management, delivery coordination, tank monitoring, safety inspections, and emergency support.
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“Vendor” refers to third-party propane suppliers, technicians, or service providers.
2. Scope of Services
We act as an intermediary and coordinator between you and propane vendors. We do not:
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Own, transport, or store propane.
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Assume liability for the quality, quantity, or delivery of propane supplied by third-party vendors.
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Provide direct emergency fuel; all deliveries are fulfilled by approved vendors.
3. Client Responsibilities
You agree to:
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Provide accurate and complete information about your property, tank, and usage.
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Maintain safe and accessible tank conditions.
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Pay propane vendors directly for fuel delivered, unless otherwise agreed in writing.
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Notify us immediately of any safety concerns, leaks, or service issues.
4. Fees and Payment
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Coordination Fees: Our service fees are outlined in your service agreement and may be billed monthly, quarterly, or annually.
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No Markup on Fuel: We do not markup propane costs. You pay vendors at the negotiated rate.
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Late Payments: Late payments may result in service suspension or termination.
5. Limitation of Liability
We are not liable for:
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Delays, shortages, or failures in propane delivery by third-party vendors.
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Damage or injury resulting from improper tank installation, client negligence, or acts of nature.
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Indirect, incidental, or consequential damages arising from service interruptions.
Our total liability shall not exceed the total fees paid to us in the six months preceding the claim.
6. Vendor Relationships
We select vendors based on pricing, reliability, and safety records but do not guarantee their performance. Vendor contracts are between you and the vendor. We are not party to those agreements.
7. Safety and Compliance
While we coordinate safety inspections and compliance checks, ultimate responsibility for code adherence and system safety rests with the property owner and the vendor performing the work.
8. Termination
Either party may terminate service with 30 days’ written notice. Outstanding fees remain due. We may terminate immediately for safety violations, non-payment, or breach of these terms.
9. Dispute Resolution
Any disputes shall be resolved through mediation in [Your State/County], with each party bearing its own costs. If mediation fails, the dispute may be brought to the appropriate court in [Your State/County].
10. Changes to Terms
We may update these terms periodically. Continued use of our services after changes constitutes acceptance.